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ADA Needs CART Reporters
Did you know that in addition to their role as Guardians of the Record, court reporters perform a vital role in helping people with hearing impairment access to judicial proceedings?
Realtime court reporters who have obtained additional training and certification are able to provide CART – Communication Access Realtime Translation – services, which are similar to closed-captioning seen on television.
Under the Americans with Disabilities Act (ADA), federal, state, and local governments are required to provide “reasonable accommodations for employees and ‘auxiliary aids and services’ to ensure effective communication with people who are deaf or hard of hearing.”
The National Court Reporters Association (NCRA) describes CART services as “the instant translation of the spoken word into English text using a stenotype machine, notebook computer and realtime software.” The text produced by the CART service can be displayed on an individual’s computer monitor, projected onto a screen, combined with a video presentation to appear as captions, or otherwise made available using other transmission and display systems.
In a recent letter to the editor in a local newspaper, one man who has requested CART services from the courts in the past took the time to educate his neighbors about what CART is and how to go about requesting CART services themselves.
The ADA provides that courts and public entities must provide meaningful access to the hearing impaired, and not just American Sign Language. Under the ADA, if a hearing-impaired person makes his or her needs known, the courts must make every effort to accommodate the needs of that person, including, but not limited to ASL.
Little known, there is something called Communication Access Realtime Translation, in which a qualified certified court reporter is present in a court proceeding of public meeting, takes down what is being said and by whom, in realtime and the text of the proceeding appears on a monitor. Under the ADA, the public body must provide these and other services, at its cost, and must, wherever practical, honor the request of the hearing disabled to provide the accommodation he or she feels would be most useful.
I have had good success in getting courts to accommodate my needs, given sufficient lead time and instruction on what I need and the technology which is available.
The National Association for the Deaf provides more information about CART and the Americans with Disabilities Act here. For more information about becoming a CART certified court reporter, visit the National Court Reporters Association’s (NCRA) CART page.
How Should Court Reporters Handle Requests to Change a Transcript? – Part 2
In a previous blog post we discussed the case of a Texas man facing trial for tax fraud who alleged that attorneys for the government had a court reporter in a pre-trial deposition change the official transcript without his knowledge.
In the case, the defendant’s counsel noticed a discrepancy in the line and page numbers of the transcript when both sides were designating which sections to be used at trial, which led to the discovery of two “final” transcripts. The first final transcript (an expedite) was sent to both attorneys, then the next day the government’s attorney requested that a couple of changes be made. The court reporting firm made the changes, without informing defense counsel, and then sent a revised final transcript to both attorneys by email. The email to the defense attorney containing the revised final transcript went to his spam folder, and since he already had what he believed was a final transcript he didn’t realize he was missing anything.
Since there was already a lot of contention and distrust between the parties and attorneys in the case, this episode led to a Motion to Dismiss the case and a Motion for Sanctions against the government attorneys. It all could have been avoided by strict adherence to the Code of Ethics.
In addition to state court reporting boards, each court reporting professional association has a Code of Ethics. The wording isn’t exactly the same for each, but each contains the same essential provisions. Looking at the National Court Reporters Association Code of Ethics, there are four sections that apply to this type of situation:
1. Be fair and impartial toward each participant in all aspects of reported proceedings, and always offer to provide comparable services to all parties in a proceeding.
2. Be alert to situations that are conflicts of interest or that may give the appearance of a conflict of interest. If a conflict or a potential conflict arises, the Member shall disclose that conflict or potential conflict.
3. Guard against not only the fact but the appearance of impropriety.
4. Preserve the confidentiality and ensure the security of information, oral or written, entrusted to the Member by any of the parties in a proceeding.
In this particular case, when the court reporter received a request to “review” the final transcript before it was sent to a hearing officer and opposing counsel, the court reporting firm need only reply saying that it’s not possible to accommodate that request. A court reporter’s final transcript, the official record, is not to be subjected to an editing and vetting process by counsel. Should errors be found in the final transcript, they can be noted on the errata sheet if the witness has chosen to exercise their right to read and sign the transcript, or attorneys can bring it to the court reporter’s attention at that time. At no time should a court reporter make changes/corrections to a transcript without informing opposing counsel that they’ve done so, listing the precise changes/corrections made, and providing the reason(s) for the change.
Defendant Alleges Prosecutors Pressured Court Reporter To Change Transcript – Part 1
A Texas man under indictment for tax fraud and evasion claims that attorneys from the United States Department of Justice tampered with a deposition transcript by “pressuring” the court reporter to make undisclosed changes to it, and sought to have his case dismissed because of it.
After reviewing numerous court filings by both sides related to the Motion to Dismiss, it seems likely that a comedy of errors and a rocky relationship between prosecutors and defense counsel, combined with some not-best-practices, precipitated the confusion.
Jack Pursley, an attorney from Houston, is accused of evading taxes by allegedly repatriating more than $18 million in untaxed earnings from the Isle of Man. DOJ attorneys took the video deposition of a witness living on the Isle of Man in early May, 2019. Since there was a hearing scheduled shortly after the date of the deposition, defense counsel ordered a rough draft of the transcript overnight to reference while drafting their hearing arguments and briefs. Defense counsel then ordered an expedited final transcript.
A few weeks after the hearing, while doing trial preparation, counsel exchanged deposition excerpts each intended to introduce at trial. It was during this process that the defense attorney noticed a discrepancy between the line and page numbers in his transcript and the government’s transcript. After numerous phone calls and emails between counsel regarding these discrepancies it was revealed that one of the government’s attorneys had requested that the court reporter make changes to the final transcript, which were incorporated without defense counsel’s knowledge. Government attorneys told defense counsel that the court reporting firm reached out to them to see if they had any changes and they were simply replying.
Defense counsel then filed a Motion to Dismiss the charges against his client or to sanction Department of Justice attorneys because of their “gross misconduct,” even alleging they may have committed criminal acts. Here’s the timeline of what happened, according to the Motion.
• April 30 & May 1 – Defendant’s deposition was taken.
• May 2 – Expedited rough draft received by both parties.
• May 6 – Expedited final transcript scheduled to be delivered to all counsel and the judge on the Isle of Man by court reporter.
• May 31 – Defense counsel notices page/line number discrepancies in deposition excerpts exchanged between counsel.
So, when and how did the alleged tampering occur? Government attorneys provided defense counsel copies of the email exchanges between one of the government attorneys and the court reporting firm that provided some answers and created more questions.
On the morning of May 6 the court reporter emailed GA to ask if the hearing officer’s copy of the transcript and video were to be sent to the DOJ or to the hearing officer directly. GA responded with that information but also asked for the opportunity to review the final transcript before it was sent to everyone else, because she “noticed a few typos in the rough draft” that was sent. The court reporter then sent the final transcript to GA around noon that day.
Around 5 PM that day the court reporter emailed GA to ask if she was done with her review, because the court reporter was obligated to send the expedited final out that day. GA replied with a request to change some formatting regarding objections and exhibits marked/entered into evidence, a request to insert a word into an answer that she claimed was missing from it, and a request for the court reporter to listen to the video and attempt to make out what the witness was saying at multiple spots in the transcript where the court reporter had listed an “inaudible.”
On the morning of May 8the court reporting firm informed GA that the formatting requests would not be accommodated and that the court reporter would review the video and audio recordings and make any changes to the transcript she felt were necessary. That afternoon, according to the government’s response to the motion, the court reporting firm emailed all counsel a revised deposition transcript. Defense counsel stated in a clarification to their original motion that they didn’t receive that email and that a subsequent review of their spam folder showed it had been sent there on May 8.
After hearing from both sides, the trial judge denied the Motion to Dismiss and refused to sanction government attorneys. The episode contains multiple lessons for court reporting firms on how to help avoid such situations in the future and raises other ethical questions, which will be covered in Part 2.
You can rest assured that Legal Media Experts takes our responsibility to the record very seriously. We are members of NCRA, AAERT, and NVRA.
To schedule a court reporter, videographer, or videoconferencing, you can use our online scheduler. If you prefer to speak with one of our scheduling agents, please call us at: 800-446-1387.
A Court Reporter’s Facebook Post
Whether in a deposition suite, a courtroom, or any other setting, a court reporter is required to be an impartial reporter of proceedings and treat both sides equally.
The Kansas Board of Examiners of Court Reporters recently recommended that a court reporter in a high-profile murder case be reprimanded after she made multiple Facebook comments about the case while it was on appeal.
A disciplinary board ruling says the judicial court reporter for the murder trial of Dana Chandler deserves public reprimand for offering her opinion on the case in social media comments.
Punishment for the court reporter, April Shepard, will be determined by the Kansas Supreme Court, which could issue a public reprimand or impose more serious consequences.
The Board of Examiners of Court Reporters recommended discipline after Shepard admitted to violating a rule that requires court reporters to be impartial. A hearing in April on whether to keep any punishment private involved a volley of shots from Shepard’s attorney directed toward Keen and Eileen Umbehr, a couple known for their relentless advocacy for Chandler’s release.
The board rejected Shepard’s arguments in a ruling last week, saying the court reporter “should have known that her comments would carry the strength of real or imagined authority because of her official role in the trial and the fact that she had a front-row seat to observe all the evidence.”
In 2016, while the case was under appeal, Shepard entered debate about Chandler’s guilt on Keen Umbehr’s Facebook page. Shepard had changed employment by then from Shawnee to Wyandotte County District Court.
Shepard asserted her role as the court reporter in multiple comments to bolster her opinion that Chandler was guilty and would be convicted again if granted a new trial.“I’m confident they got the right perpetrator in this case,” Shepard wrote. “Look, I was there, I reported that whole case. I saw firsthand this case.”
The Kansas Supreme Court will consider the board’s recommendation without hearing oral arguments.
Discipline could include public reprimand, probation, professional education, suspension of a court reporter’s certificate, or revocation of the certificate.
Do you need to take a deposition in New Bern?
Most people think of New Bern as the gateway to the Crystal Coast or as the city next to MCAS Cherry Point. The second-oldest city in North Carolina, once known as the “Athens of the South,” is so much more than that. If you’ll be taking depositions in New Bern and are interested in history and architecture, you might want to consider adding an extra day to your trip so you can take in everything New Bern has to offer.
The city was founded by Swiss and German settlers in 1710 where the Trent and Neuse Rivers meet, served as the Colonial capital of the state and was the first capital of the State of North Carolina. Colonial Governor William Tryon’s palace still stands in downtown New Bern and is a must-see. New Bern contains four historic districts with homes, stores, and churches dating as far back as the early 18th century. In fact, there are 36 individual listings and more than 150 sites (representing a variety of architectural periods) included in the National Register of Historic Places.
Because of its location, New Bern became a thriving trade center in both the Colonial and the Federal period. After the Civil War, lumber was the largest industry in the area. Today only one lumber company remains and the Department of Defense (through neighboring MCAS Cherry Point) is the largest employer.
If you have time to relax before or after your deposition, enjoy a scenic stroll along New Bern’s popular Riverwalk. In addition to the gorgeous view, the Riverwalk offers kayak, canoe, and paddleboard rentals and a small beach area to launch from, and four gazebos. Nearby Morgan’s Tavern & Grill and MJ’s Raw Bar & Grille are recommended for tasty local cuisine.
There are a number of B&B’s in the historic downtown area. We especially like The Aerie and Benjamin Ellis House. If you prefer a more modern hotel, we recommend Comfort Suites and the Courtyard by Marriott.
Legal Media Experts has deposition suites and professional court reporters and videographers available in New Bern, and we would be honored to handle all of your deposition needs in Eastern North Carolina. Book your deposition today using our online scheduling form or call the office at 800-446-1387.
Safety as a Court Reporter
Out of all of the professions related to the legal field, court reporting has a low rate of workplace violence. Due to the nature of the proceedings – divorce cases, domestic violence, serious criminal charges, and potentially life-altering civil judgments – tempers can flare and violence breaks out from time to time in both courtrooms and deposition suites.
During a May 1, 2019 deposition in Winter Park, Florida, Gordon James King, 58, a former Orange County Sheriff’s Deputy, allegedly stabbed his ex-wife’s divorce attorney during a deposition. King, upset about a no-contact order that had been issued against him after he broke into his ex-wife’s car in May 2018, began yelling during the deposition. At that time, his ex-wife’s attorney announced that he was canceling the deposition and a fight broke out.
According to Click Orlando:
King pushed aside his own lawyer and made his way to the victim, yelling: “What are you going to do now you fat little [expletive]?”
King allegedly punched the lawyer in the head and chest. After someone yelled that 911 had been called, King allegedly slammed the lawyer’s head in to the table and yelled: “I’m going to kill you right now, you fat little [expletive].”
At that point, the lawyer took a knife out of his pocket and tried to slash King’s arm. King gained control of the knife, allegedly slashing the lawyer’s hand as the victim tried to block the knife. King allegedly stabbed the lawyer twice in his left side, saying: “I’m killing you.”
“I think you already have,” the lawyer said. King stopped attacking the lawyer at that point. Police said when they arrived the victim was in a blood-soaked chair, attempting to applying pressure to his wounds, while King, who was also stabbed, was in the parking lot.
Police charged King with aggravated battery with a deadly weapon, false imprisonment, and tampering with a victim, according to a press release from the Winter Park Police Department.
The lawyer had a collapsed left lung, a punctured diaphragm and a cut to his hand.
King’s attorneys and the court reporter were able to flee the room and were unharmed. The court reporter, who had been trained to leave the backup audio recorder running in such a situation, captured audio of the altercation, which will surely help prosecutors.
Although cases in which weapons are used against attorneys, court reporters, and judges are rare, there are a few steps court reporters can and should take to protect themselves against possible violence between the parties or attorneys.
• Pay attention to the type of case you are reporting. Domestic violence and family law cases have the highest potential for physical conflict.
• If possible, seat yourself where you can quickly exit the conference room and make sure there are no cords or other obstacles in your way.
• Keep any sharp objects like scissors or letter-openers off of the table.
• If possible, seat yourself where you are not in arm’s reach of any deposition participant.
• If you are working in a courtroom, ask the bailiffs and the judge what the procedure is if a criminal defendant gains access to a weapon or another type of altercation occurs.
• Keep your phone (after making sure it won’t ring or vibrate) where you can grab it in an instant if necessary and call 911.
• If participants become physical with each other, don’t hesitate to flee the room. Your backup audio recorder will capture what happens.
As with most personal safety situations, by being aware of your environment and having a plan will give you the confidence and ability to keep calm and quickly escape dangerous situations.
Storytelling Tips to Win Trials
Judging by the excuses heard in courtrooms across the country every day, most people dread having to report for jury duty. They’ll do or say almost anything to get out of it.
Sure, some people think it’ll be fun, perhaps anticipating they’ll get to see “Matlock” in action, but they’ve likely never actually been through jury duty before. By the time the panel of 12 (and possibly a few alternate jurors) sit in the jury box to hear opening statements in a trial, they’ve already sat in uncomfortable chairs for hours of “hurry up and wait,” just knowing that their to-do list is getting longer by the minute.
Why does it seem so much more fun on TV or in the movies? Beside the fact that the TV show or movie takes less than a few hours, the characters on TV know how to tell a story. If more attorneys were skilled at weaving storytelling into their examination of witnesses,and especially into their opening and closing statements, they’d capture jurors’ attention and be more effective in making their case.
Jurors need to picture themselves or someone they know ending up in your client’s shoes and be able to identify.
If you don’t appear confident in the story you are telling, why should the jury believe you?
Every story must have an overarching theme that brings cohesion to what you are telling.
For example, the theme in a breach of contract case could be “promises should be kept.” Every fact must relate to that theme.
While examining witnesses, bring out facts that relate to that theme.
Again and again that attorney can drive a point home, because “good people” don’t break promises. it can be an implicit suggestion, since nobody wants to be lectured. It is often more effective when left unsaid. However, determining the theme will help you organize your own thoughts.
Appealing to the jury’s sense of fair play, using your theme to highlight a deep residual truth that can apply to anyone. If the words you use aren’t natural for you or you don’t really believe your story, it will be obvious. The jurors won’t believe you either.
Trust the jury to believe in your vision, which should be laid out in the opening statement.
By parsing out the details of your case and finding a firm beginning, middle and end, you can stand before the jury box with confidence. You can say, “I’m here to give you our side of the story,” and really do that.
Pick the facts that work and leave others on the bench.
Need a deposition in Wilmington, North Carolina
Legal Media Experts has been providing court reporters and legal videographers in Wilmington and the surrounding area for over 25 years.
Wilmington, along the Atlantic coast, is one of our favorite cities in North Carolina. If your next deposition will take you to the Wilmington or Wrightsville Beach area, be sure to check out our lodging, dining, and if-you-have-free-time recommendations. As always, our office can help you with any questions about the area.”
To book online, schedule here or call us direct to speak with one of our deposition coordinators: 800-446-1387.
What is an E-Transcript and How Do You Use it?
There are different formats that transcripts can be ordered in from your court reporter. The one that we will be talking about in this blog is E-Transcript.
RealLegal is the maker of E-Transcript. E-Transcript files ensure page/line integrity. The court reporter can even attach a signature on the certification page.
First, to view the transcript, you need to go to: E-Transcript Viewer to download the free viewer.
Once you’ve been sent an E-Transcript, they’re fairly easy to use. You can save it in different formats: ascii, RTF, Summation, or Sanction. You can also print a full-size transcript or a condensed transcript.
On the right-hand side, you will have a word index that will hyperlink to the transcript. This way, you can easily find a word, click it, and it will take you right to that portion of the transcript.
You will never have to ask for an E-Transcript from Legal Media Experts. We send an E-Transcript, ascii, condensed PDF, and full-size PDF with every order.
For more information on how to use the E-Transcript, please watch this video:
What Happens to that Errata Sheet
If you’ve ever given a deposition, you’ve been asked whether
you wanted to “read and sign” at the end of it. To read and sign a
deposition simply means that the witness reads through the transcript once it’s
prepared and notes any changes or corrections that are necessary on what’s
called an errata sheet. The witness then signs and dates the errata sheet and
returns it to the court reporter.
What happens to the errata sheet then?
In most cases, when a witness returns the errata sheet there
are zero or very few changes noted. The court reporting firm then makes copies
of the completed errata sheet for each attorney, attaches the original errata
sheet to the original transcript, and places the original transcript in a
sealed envelope. The original transcript is then sent to the attorney who took
the deposition, so it can be filed with the court if and when necessary.
Witnesses are often advised that they are not allowed to
change the substance of their testimony, but are to only change errors such as
misspelled words, mistranslated words (when converting from shorthand), and
dropped words. In some instances, court reporters receive errata sheets that
are three, four, five, even ten pages long, and which contain completely
rewritten paragraphs. The court reporter
handles those errata sheets the same way they handle an errata sheet with zero
or very few changes noted.
It’s important to note that even when substantial changes
are noted on the errata sheet, the original transcript itself is not changed –
both remain part of the official court record in the case. If the deposition
transcript ends up being introduced at trial, both transcripts can be read so
the trier of fact (whether the judge in a hearing or bench trial, or a jury)
can determine the “honesty of alteration.”
Also, if the witness does not provide the reason for each
change, the witness can be held to their original testimony if courts determine
there was not a legitimate reason. In
one case, appellate courts ruled that the “absence of statement of reasons
indicated that corrections were purposeful rewrites made to manufacture factual
issues” and the corrections were stricken.
Filling out an errata sheet and signature page are very easy. For directions, please watch this video.