The pandemic caused major issues for professionals meeting each other and has hindered many law firm activities. A viable approach to saving time and carrying on with legal work is through video legal conferencing. Lawyers as well as clients can reduce commute time by holding a legal meeting using video applications.
It would be prudent to research local regulations before implementing lawful video solutions. This could be easily accomplished by consulting the courts and the company protocol. The use of remote video by the courts of North Carolina has been implemented in a number of contexts. The list includes family court and criminal arraignment proceedings.
As the usual court activities involve people appearing at a location, some of the applications might change. The legal protocol to be followed as per jurisdiction should be observed because legal video conferencing standards and regulations are still developing.
Meeting Clients Online
An efficient method to enhance the customer experience is by holding legal calls with the clients. For customers who live far away or who find it difficult to travel, offering a legal meeting via video conference is especially beneficial.
However, it is important to keep private information in mind. Clients anticipate attorneys to always take precautions to secure private information. The chat could be overheard while utilizing video conferencing. Checking if the room has been locked and for any eavesdroppers could prevent information leaks.
Meeting and Training the Legal Team
Video conferencing makes it easy for the lead lawyer to meet the team to discuss points and assign fresh assignments. Some new recruits could be trained in certain tasks by offering live video sessions to clarify doubts and instill confidence.
Recording Depositions and Arranging Witnesses
Video conferencing can be used to complete depositions with people who are unable to come to the firm. The list of questions can be read out, and the person could be asked for consent before the video is recorded.
Similarly, witnesses who are not in the vicinity can be arranged to make a video appearance and aid the legal proceedings. This can also be done to ensure the safety of the witness. Some witnesses can be harmed during the commute to the court and hamper the trial.
Best Practices to Conduct Successful Video Conferences
Lawyers must evaluate the security and privacy standards of any video conferencing service. This will ensure the safety of potentially sensitive information that may be transmitted during a video conference meeting.
The evaluation of the video application should specify the layers of encryption, the regulation of privacy, and data mining clauses. Attorneys should be able to explain to clients the level of security that comes with video conferencing. Privacy must be guaranteed between lawyers and clients by the specific platform being utilized.
Any breach of lawyer-client confidentiality would prove to be catastrophic to the law firm as it opens up lawsuits.
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